Archive for the 'Customer Service' Category
BOLT and J Update
Here’s the latest on efforts to save critical elements of the BOLT and J routes, as well covered in the Daily Times-Call: http://www.longmontfyi.com/region-story.asp?ID=17025. I was pleased that the RTD Board voted unanimously for my amendment that creates the opportunity to save additional service frequencies for the BOLT and J routes. Specifically, the amendment provides that RTD [...]
Meet John at the park-n-Ride
I am holding four customer outreach sessions to discuss RTD service in Boulder County, the area I represent. These sessions will provide the opportunity to learn about RTD services, and to give feedback and suggestions on how to improve service. Complimentary coffee and breakfast snacks will be available at each session as well as route [...]
Proposed BOLT Service Changes
Staff has proposed some adjustements in the BOLT service. As the attached article indicates, they plan to maintain high frequency service during peak commute hours, but significanlty cut-back on off-peak frequencies: http://www.dailycamera.com/news/2007/may/17/longmont-cutbacks-rtd-may-cut-bolt-service/ Very clearly, as Chris Jones from the City notes, the service reductions will impact riders who travel on the BOLT route during off-peak periods. There [...]
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